MERCHANTS SECURITY SERVICE
Our History: Over a Century of Trusted Service
About Merchants Security Service
Merchants Security Service is Dayton’s oldest security company, proudly serving businesses, schools, and institutions throughout the region. Family-owned and operated for four generations, we combine more than a century of experience with modern security practices to deliver reliable, professional protection. Our longstanding client relationships and deep community ties set us apart as a trusted local security partner.
Our History: Over a Century of Trusted Service
Dayton’s oldest security company—family-owned for four generations. From 1901 watchmen patrols to today’s modern protection, serving businesses, schools, and institutions across the region.
Founding
Established in Dayton providing watchmen services, including for the city's first Cadillac dealership.
Elzie Houpt Leadership
Led 20+ years of growth; secured Dayton Wright Airplane contract and started downtown patrols earning "Merchants Police" name.
WWII Era
Karl Houpt joined, guarding local factories during World War II.
Second Generation
Karl succeeded his father as President, upholding reliable protection.
Third Generation
Thomas Houpt joined 1972, became President 1974; expanded while keeping core values.
Fourth Generation
James T. Houpt leads today (B.S. Business, Ohio State); blends history with modern security.
Our Leadership Today
James T. Houpt, President
Fourth-generation leader since 2002—committed to quality, customization, honesty, and accountability.
Nathan Burchfield, Vice President
Oversees operations and upholds professionalism and excellence.
Growing With Our Community
Today, Merchants Security Service employs more than 300 officers and staff and generates over million dollars in annual revenue. From our earliest work as watchmen for Dayton’s first Cadillac dealership to our current customer base of more than 100 business-to-business clients, we protect a wide range of corporate facilities, businesses, and educational institutions.
While our roots are local, our impact is significant. We are deeply invested in the Dayton community, maintaining longstanding relationships and a genuine commitment to making the region a safer place to live and work. Many of our corporate and campus security clients have trusted us for decades—some for fifty, sixty, and even seventy years.
Our Philosophy
We promise to listen carefully to your needs and provide quality, customized security services at a price you can afford. We are committed to following up and ensuring you receive the services you contracted. If something goes wrong, we promise to provide honest answers and take responsibility for resolving the issue.
