We maintain a larger staff than most security companies for one reason—YOU. Our goal is to provide the best customer service, the fastest officer response time, and the highest level of safekeeping possible. And we’re confident you’ll agree that no one does it better.

Our success is due in part to a focused approach. Rather than offer many services that spread us thin, we focus on doing a few things well. It begins with a customized security plan that is specifically designed to protect your assets and maintain a secure environment. This includes:

 

  • We have a multi-tiered approach to make sure your site is receiving the highest service possible:

    • Managers for Operations and Scheduling

    • Customer Care Specialists for working directly with clients in creating tailored post instructions and training onsite officers

    • Field Supervisors for random site inspections, evaluations, assisting with any issues and training onsite officers

    • Site Supervisors for delivering targeted supervision of a location and working with clients on a daily basis to maintain the highest levels of service

  • Electronic daily logs, incident reports, and round system with GPS verification

  • Client has 24/7 access to all reports

 
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We provide stationary officers for…

  • Office buildings

  • Industrial complexes

  • Factory and manufacturing plants

  • Distribution centers

  • Health care facilities

  • Government facilities

  • Construction sites

  • Schools

Recruits are selected through a careful screening process and not everyone that applies is hired. New officers are thoroughly trained in basic security and company policy along with continual on-the-job training to increase their skills and abilities in modern technology. And progress is monitored through follow-up reviews. We constantly strive to improve the professional skills of our officers and make them better in their jobs, so they can better serve you.

Merchants Security Service, Security Guard & Patrol Service, Dayton, OH
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